Perfect penalty: Face the people you screwed.
Know what I hate? Lying.
Especially the kind of liars that are so very good at it: that suck you in, convince you they’re normal, grateful, caring members of society, then you discover they were lying right to your face the entire time.
They’re just so good at it! You get sucked in, want to help, create a real-life connection and soft spot in your heart, and WHAM! You find out you were conned.
Not by a Nigerian Lottery agent, a timeshare sales force in Vegas, a unassuming mom who wants you to stop by for wine, then hits you up for $500 in baskets…or jewelry…or lotions, potions, or spatulas. Those I can see coming a mile a way and can successfully, most of the time, avert-avert-avert.
If you read me, you know I love my job(s) and particularly like one specific client. So when somebody screws with them, I turn into mamma-lion, protecting, I guess, not my cub, cuz that’s creepy, but protecting my boss.
Don’t steal the intangible: the ideas, attention, spotlight, by-lines, awards that get movers and shakers and do-gooders noticed. Don’t take what’s not yours to begin with: it’s all one big sandbox, and if you share nicely, the good you do will be noticed by the caretakers and rewarded. You needn’t hog all the toys.
What’s this all about?
As of this week, I had a colleague I liked and trusted and thought was a real worker, a 100% team player committed to growing the business and making a difference in the world we work in.
Then she stole.
Mine, because her deeds spill onto me when I sat face to face, and discussed work and how to best do our jobs. And the company’s: who has devoted hours upon hours of persistent hard work to build an authentic, fully transparent approach to customer care, emphasis on care.
I now know without any reasonable doubt, that she is a thief. And worse: a liar, who let me and those around her trust her, all while she had her hands in the kitty, siphoning off what she thought no one would notice, no one would care. Fifty bucks here, one hundred there. Gas, groceries, booze. Who would miss it? Why does it matter?
Fired, she showed no remorse, none at all. Embarrassed that she was caught, that was all.
Just like Enron. And Bear Stearns.
I say let her parade around town with a billboard. Let her face her colleagues, rather than slink out under the cover of darkness.
While I struggle to understand, I do not struggle to forgive because I don’t. I don’t forgive the damage she has caused to me personally: as I know now these clients can no longer look at any employee the same again, and I don’t blame them.