Ann Taylor LOFT refunds cost of repairing thigh escape. I’ve got $5.00 to prove Ann Taylor LOFT knows a good customer when they see one. I went to LOFT late in search of a refund for the ripped pants that lead to a minor wardrobe malfunction at work. It was late and I was tired. After high school parent/teacher conferences, before basketball, before eating anything, after tweeting about it incessantly